Management Team

Ken Bone
President, has over 20 years of experience establishing, developing and operating world-class BPO centers in emerging markets. He is one of the pioneers responsible for the establishment and success of the BPO industry in the Philippines. Prior to joining Rising Data, Ken was the CEO of Electraserv Inc., a contact center based in the Philippines. This call center was founded in February, 2005. Electraserv is a Hong Kong Company, with operations in the Philippines and marketing offices in the U.S.A.
His prior work was as the CEO of Globalstride, a 700+ person call center also in the Philippines. He was asked by the investment group to reorganize the company to provide a clear path for growth. This included looking at opportunities in mergers and acquisitions to grow the company more quickly. Ken took the company from a $3.2M with an 11.2% EBITDA to a $10M run rate company with 22% EBITDA without any mergers or acquisitions in two years at the helm.
Ken established the first high-tech, off-shore, out-sourced customer care contact center business in the Philippines. He was the CEO, President, and Board Member of a call center group of companies known as Advanced Contact Solutions, Inc. This is currently a publicly listed company in the Philippines with over 7,000 employees.
Prior to developing the off shore call center business, Ken was the CIO and board member of Worldwide Satellite Broadcasting, Inc. in the U.S. and acted as a technology advisor to Measat Broadcast Network Systems Sdn. Bhd, in Malaysia for T. Ananda Krishnan. Ken was one of the principle architects of DIRECTV, a satellite television broadcaster with millions of subscribers in the US, in which he was responsible for the development of DIRECTV’s business systems solutions. In this role, he oversaw the development of the Subscriber Management/Billing systems, customer care systems, and IT. Ken received his education at California State University Long Beach in Computer Science.

Kwame Bonsu